Shipping Policy

We aim to deliver quality medical products safely and promptly. Here’s how we handle shipping:

1. Shipping Coverage

• We currently ship across India via trusted logistics partners.

• For bulk/wholesale international orders, please contact our support.

2. Dispatch Time

• Orders are processed within 1–2 business days after payment confirmation.

• You will receive an email/SMS with tracking details once dispatched.

3. Delivery Time

• Estimated delivery time is 3–7 business days, depending on your location.

• Remote or rural areas may require additional time.

4. Shipping Charges

• Free shipping may apply on select orders (e.g., ₹999+).

• Exact charges are shown at checkout.

5. Delays & Exceptions

• We are not responsible for delays due to natural disasters, courier issues, or regional restrictions.

• If your order is delayed, please contact us for assistance.

6. Damaged or Missing Items

• Please inspect the package upon delivery.

• If items are damaged or missing, notify us within 48 hours with photo evidence at newlifecareco@gmail.com.